Richard Gartodus
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finally at this digital era, theres a banking customer service that provide free call customer support, the app UI/UX is simple and straight forward, we can even access it without user id and only as a guest, so far the connection is working well and has no issue, good job.
PT Bank Central Asia Tbk.
May 17, 2024
Terima kasih atas ulasannya. Semoga aplikasi haloBCA semakin meningkatkan kemudahan dalam melayani Bapak/Ibu.
Cerberus
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Service is so slow, got issue with QRIS payment not being delivered and yet the transaction still count, the mutations indicate the transaction as DB, been using this app to try resolve, the chat function is complete useless they got no solution other than make me use the call service. The call do a little better but the report has been almost a week and still nothing. At this poin where my money go ? The seller didn't get, and not in my account either. Also why the report took to long ?
PT Bank Central Asia Tbk.
May 18, 2024
Sorry for the inconvenience, sir/madam, please provide detailed pictures of the problems you are experiencing to the Twitter service @HaloBCA or Email halobca@bca.co.id or Halo BCA Chat: access via www.bca.co.id or WhatsApp BCA 08111500998 for assistance Furthermore.
F Gun
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It was a helpful application. But since it last update, we got to use BCA ID which I can't create one, it just stuck on first page. SMS more than 5x and still trouble. Then.... It said the ID is not available. After change the ID, it said I have to go to ATM to register. What a very hard way to use your services. Why we need to go to ATM if you are offering phone service? Please don't update the apps until they fix it.
3 people found this review helpful
PT Bank Central Asia Tbk.
May 1, 2024
Mohon maaf atas ketidaknyamanan Bapak/Ibu, untuk kendala tersebut mohon dapat menginformasikan detail gambar kendala yang dialami ke layanan Twitter @HaloBCA atau Email halobca@bca.co.id atau Halo BCA Chat: akses melalui www.bca.co.id atau WhatsApp BCA 08111500998 agar dibantu lebih lanjut.